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NetSuite Business Analyst

Forterro

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Responsibilities

  • Analyse, document and optimise Quote-to-Cash (Q2C) and Record-to-Report (R2R) processes, including billing, revenue recognition, financial reporting and consolidation.
  • Gather, document and manage business requirements, user stories and functional specifications.
  • Translate business requirements into scalable NetSuite ERP and ZoneBilling solutions.
  • Facilitate workshops and collaborate with stakeholders across Finance, Operations and IT.
  • Identify opportunities for process improvement, harmonisation and standardisation across acquired businesses.
  • Support data migration, testing (UAT), solution validation and reporting initiatives.
  • Contribute to change management, training and user adoption activities.
  • Ensure solutions comply with governance, security and regulatory requirements.

Responsibilities

Skills, Knowledge & Expertise

  • 5+ years of Business Analysis experience, including at least 3 years focused on NetSuite, with hands-on involvement in ERP implementations, migrations and optimisation projects.
  • Strong understanding of end-to-end Quote-to-Cash (Q2C) and Record-to-Report (R2R) processes, including billing, revenue recognition, accounts receivable, general ledger and financial reporting.
  • Experience with ZoneBilling or a similar subscription billing solution.
  • Proven expertise in requirements gathering, process mapping, stakeholder management and User Acceptance Testing (UAT).
  • Experience working in Agile environments and supporting finance transformation initiatives within SaaS, software or subscription-based organisations.
  • Ideally holds NetSuite certifications and has experience with M&A integrations, finance platform consolidations, Salesforce integrations and data migration projects.
  • Knowledge of recurring revenue business models, European VAT, statutory reporting and e-invoicing requirements is an advantage.
  • Degree in Finance, Business, IT or a related field; accounting qualifications such as ACCA, CIMA or ACA are beneficial.
  • Strong communicator with excellent stakeholder management skills, capable of working across business and technical teams.
  • Passionate about driving business transformation, process standardisation and delivering scalable NetSuite-based solutions.