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Manager- Product

Davies

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Responsibilities

Product Management & Vision

  • Contribute to defining and evolving the product vision, strategy, and multi‑year roadmap.
  • Own one or more product backlogs, ensuring all items are well‑defined, prioritised, and aligned to customer and business goals.
  • Shape product features and articulate clear user stories, acceptance criteria, and design intent to guide development.
  • Balance customer value, technical feasibility, operational impact, and strategic alignment when prioritising.
  • Support product lifecycle management from discovery through delivery, optimisation, and benefits realisation.

Customer Insight & Value Delivery

  • Deeply understand customer roles, needs, pressures, and success measures across internal and external users.
  • Facilitate discovery activities such as interviews, workshops, process observations, and shadowing.
  • Translate customer needs into actionable user stories and problem statements.
  • Act as the voice of the customer in Scrum teams, ensuring outputs translate into meaningful outcomes.
  • Ensure product solutions deliver measurable value and contribute to continuous improvement.

Agile Delivery & Collaboration

  • Work within one or more Scrum teams to deliver high‑quality increments that support the product vision.
  • Participate in and guide Agile ceremonies including backlog refinement, sprint planning, stand‑ups, and retrospectives.
  • Provide clarity, direction, and context to developers, UX designers, and QA engineers throughout the delivery cycle.
  • Support UI/UX prototyping efforts, ensuring user‑centred design principles are applied.
  • Maintain a strong presence throughout development, ensuring alignment and resolving blockers related to requirements.

Product Management & Vision

  • Contribute to defining and evolving the product vision, strategy, and multi‑year roadmap.
  • Own one or more product backlogs, ensuring all items are well‑defined, prioritised, and aligned to customer and business goals.
  • Shape product features and articulate clear user stories, acceptance criteria, and design intent to guide development.
  • Balance customer value, technical feasibility, operational impact, and strategic alignment when prioritising.
  • Support product lifecycle management from discovery through delivery, optimisation, and benefits realisation.

Customer Insight & Value Delivery

  • Deeply understand customer roles, needs, pressures, and success measures across internal and external users.
  • Facilitate discovery activities such as interviews, workshops, process observations, and shadowing.
  • Translate customer needs into actionable user stories and problem statements.
  • Act as the voice of the customer in Scrum teams, ensuring outputs translate into meaningful outcomes.
  • Ensure product solutions deliver measurable value and contribute to continuous improvement.

Agile Delivery & Collaboration

  • Work within one or more Scrum teams to deliver high‑quality increments that support the product vision.
  • Participate in and guide Agile ceremonies including backlog refinement, sprint planning, stand‑ups, and retrospectives.
  • Provide clarity, direction, and context to developers, UX designers, and QA engineers throughout the delivery cycle.
  • Support UI/UX prototyping efforts, ensuring user‑centred design principles are applied.
  • Maintain a strong presence throughout development, ensuring alignment and resolving blockers related to requirements.

Mentoring, Leadership & Community Contribution

  • Mentor Associate Product Owners, assisting with skill development, prioritisation, writing stories, and stakeholder engagement.
  • Support training, coaching, and the development of best practices across the Product Owner Community of Practice.
  • Model product‑led behaviours and encourage a culture of experimentation, data‑driven decisions, and customer‑centricity.
  • Contribute to improving product frameworks, templates, and ways of working across the organisation.

Continuous Improvement & Product Quality

  • Monitor product performance using feedback, analytics, and operational metrics to identify opportunities for enhancement.
  • Drive quality through rigorous acceptance criteria, definition‑of‑ready/definition‑of‑done standards, and collaboration with QA teams.
  • Support product warranty activities including audits, refinements, and continuous optimisation.
  • Seek out improvements in processes, documentation, communication, and feature delivery workflows.

Requirements

  • Familiarity with DevOps practices, engineering workflows, and cloud delivery environments.

Essential (Non- Negotiable)

  • Understanding of product management, business analysis, and architectural practices.
  • Proven experience as a Product Owner or Lead Associate - Product Owner within Agile environments.
  • Strong understanding of Agile Scrum methodologies and product management principles.
  • Excellent communication and interpersonal skills—able to articulate complex ideas to all audiences.
  • Ability to translate customer needs into well‑defined user stories, requirements, and acceptance criteria.
  • Strong problem‑solving skills with the ability to break down complexity into deliverable increments.
  • Data‑driven mindset with experience using insights to support prioritisation and feature decisions.
  • Experience with user‑centred design, UI/UX collaboration, and wireframing/prototyping.
  • Strong client focus and ability to build trusted relationships across business and technology teams.
  • Exposure to software engineering concepts or technologies (e.g., .NET, Python, Java).

Key Responsibilities

Skills, Knowledge and Expertise

Knowledge, Skill and Ability

  • Experience supporting delivery of AI, digital transformation, or modernisation programmes.
  • Demonstrated leadership capabilities and ability to mentor junior product roles.
  • Familiarity with cloud computing fundamentals (Azure/AWS).