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Pre Litigation File Handler

Davies

Responsibilities

  • Maintain a caseload of approximately 250 files.
  • Completion of Tracker Strategy document.
  • Sending out Initial Letters and completing initial file opening procedures upon receipt of new files
  • Companies Searches and ELTO Searches.
  • Director searches and letters.
  • Instructions to investigators.
  • Telephone/email chasers to claimant solicitors, insurance companies and brokers for HMRC Schedule, medical evidence, mandates and updates.
  • General admin including diarising dates for Protocol expiry
  • Escalation of files to Team Leader for review when key milestones triggered

Updating database on Tracker

  • Policy queries to client for insured.
  • Requesting documents from Insurer.
  • Request and review OH & Personnel records from insured.
  • Review medical, engineering evidence and witness evidence.
  • File Closure
  • Notifying brokers and co-defendants of closure

General admin- diary dates

  • Undertake ad hoc duties to support the team as required
  • To ensure compliance with the SRA Standards & Regulations

Requirements

  • Proficient in MS Office (word and excel in particular) and experience of using a Case/Claims Management system.
  • Ability to use own initiative, self-organise and self-prioritise
  • Good listening and communication skills
  • Ability to self-organise and self-prioritise
  • Ability to work under pressure and to target

Preferred

  • Basic understanding of all stages of the pre litigation process for disease claims

Key Responsibilities

Adhere to the Keoghs Value

35 hours per week

  • Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.
  • Primary location for this role is Keoghs, Parkland, Bolton.
  • Skills, Knowledge & Expertise
  • The successful applicant should have the following skills:

Desirable

  • Awareness and understanding of file handing processes for disease claims.
  • Technical knowledge of NIHL &/or HAVS claims.

Essential

GCSE grade A-C in English and Math

Job Benefits

Davies Incentive Plan

25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)

Simply Health Care Cash Plan

  • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
  • Death In Service – after 1 years’ service
  • Pension Contribution based 5% Employee / 3% Employer
  • Employee Resource Groups
  • Employee Volunteering Programme
  • Cycle to Work Scheme*
  • Tech Scheme*
  • Season Ticket Loan*
  • Gym Flex*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide

Discounts at local retail outlets

*after successfully completing probation

Every job at Davies