Claims Handler

About Davies

At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to:

Responsibilities

• We at Davies hold in high regard the transferable skills and attributes that you can contribute to the position. Although having a background in the industry is advantageous, it is not essential as we will provide you with full training and support when you start with us.
• Communicate with insurers, policyholders, and brokers.
• Handle allocated claims, either from your desk or by referring them to a field adjuster for on-site investigation when necessary.
• Obtain all relevant evidence and documentation.
• Determine appropriate actions to resolve each case.
• Prepare detailed reports, advising on policy indemnity, legal liability, quantum, and tactics as needed.
• Negotiate settlements within agreed authority limits.
• Maintain proactive communication with all parties involved.
• Handle cases according to documented procedures and client requirements.
• Regularly review and maintain proper reserves.
• Stay updated on technical changes relevant to your role, including participating in company facilitated training programs.

Requirements

• Proficiency in managing Claims from cradle to grave.
• Experience managing Property Claims.
• Experience with the investigation of Liability Claims.
• Knowledge of how to value injury claims.
• Understanding of Civil Procedure Rules and the Claims Portal.
• Commitment to delivering outstanding customer service.
• Collaborative team player.
• Management of personal caseload.
• Demonstrated adaptability and versatility.

Preferred

• Experience in managing Employer’s Liability (EL) & Public Liability (PL) claims.
• Familiarity with reserving strategies.
• Exceptional communication abilities across various levels.
• This role is tailored for individuals who are eager to apply their claim handling expertise and are ready to grow within a forward-thinking company. If you possess the essential skills and are looking for a challenging yet rewarding career, Davies welcomes your application.

Benefits

Exclusive Rewards Platform

• Enjoy discounts at over 800 retailers.
• Start with 25 days of holiday, in addition to UK bank holidays, with the potential to increase over time and the flexibility to buy up to 5 additional days per year.
• Benefit from ongoing development opportunities, training programs, and support in obtaining professional qualifications.
• Our Opportunity: 12 month fixed term contract
• Davies is on the lookout for an experienced Claims Handler to enhance our growing Casualty team. This role offers a stimulating environment where the selected individual will be joining a committed team, providing a first-class proactive claims handling service to major clients.
• Thrive at Davies; learning opportunities
• Environmental & Social
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme
• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay
• Mental, Physical & Emotional Wellbeing
• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years

Dress for your day

• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Career & Purpose

Davies Innovation Lab