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MCL Desk Adjuster

Davies

This job is closed: the employer no longer lists it.

Responsibilities

  • As a Major & Complex Desk-Based Loss Adjuster, you'll take ownership of a portfolio of high-net-worth, major loss, and technically complex property claims, including significant escape of oil and other specialist losses.
  • Working closely with clients, brokers, policyholders, and industry professionals, you'll drive claims to resolution while maintaining the highest standards of technical accuracy and customer service.
  • This is an opportunity to utilise your expertise on some of the most challenging claims in the market without the need for extensive travel.
  • Managing a portfolio of major, complex, and high-net-worth property claims from instruction through to settlement
  • Delivering exceptional service levels in line with client expectations and demanding technical standards
  • Proactively progressing claims while maintaining strong control of costs, timescales, and customer outcomes
  • Producing clear, accurate, and high-quality reports and recommendations
  • Building trusted relationships with insurers, brokers, policyholders, and internal stakeholders
  • Ensuring compliance with company procedures and client-specific requirements
  • Achieving key performance and quality targets while maintaining excellent customer service standards

Requirements

  • We're looking for a confident and technically capable adjuster who thrives in a fast-paced environment and enjoys tackling complex claims challenges.
  • Experience within a loss adjusting practice or insurer environment
  • Significant exposure to major loss and complex property claims
  • Strong technical property claims knowledge with a proven track record of successful claim resolution
  • Excellent communication and relationship-building skills
  • Ability to make sound decisions and manage competing priorities effectively
  • Self-motivated, resilient, and comfortable working autonomously
  • A passion for delivering outstanding customer experiences

Essential Experience & Skills

Adaptable and flexible in a changing and evolving claims environment

Benefits

  • Career & Purpose
  • Davies Innovation Lab
  • Leadership training programme
  • Funding for professional qualifications
  • Thrive at Davies; learning opportunities
  • Environmental & Social
  • The Davies Foundation
  • Local charity funding
  • Pennies To Heaven
  • Employee Resource Groups
  • Employee volunteering programme
  • Financial Health

Pension, 5% employee and 5% employer contribution

  • My Choices at Davies provides; High Street discounts and Financial wellbeing hub
  • Life assurance: x4
  • Refer a Friend
  • Cycle to Work Scheme
  • Lease car salary sacrifice
  • Davies Incentive Plan
  • Enhanced maternity, paternity and adoption pay
  • Mental, Physical & Emotional Wellbeing
  • Wellbeing centre; move, munch, money & mind focus
  • Discounts with 100's of UK retailers

EAP; 24/7 confidential helpline

  • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
  • Flexible working

Dress for your day

  • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
  • Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan