Assistant Bar Manager for Orient Express Sailing Yachts

Responsibilities

• Accountable for the respect of USPH protocols at all bars. Follows the US Public Health self inspection requirements and is familiar with sanitation procedures.
• Trains and supervises staff on a permanent basis in order that they perform their duties in a proper manner.
• Introduces new crew members to their working areas and to the rules and regulations on board.
• Establishes Work Schedules for the staff and plans their duties accordingly.
• Establishes a good working spirit and is co-operative with all other departments.
• Interacts with Guests in a friendly manner, show a helpful attitude at all times, always have a smile and be courteous and pleasant, reflective of Orient Express’ standards of service.
• Communicates with his/her superior routinely. Participates to meetings as directed.
• Active participation in onboard training programs..
• Attain target KPI’s, any deviation of target is required to have an explanation with plan to reach goal.
• KPI’s will be measured on Guest & Crew Satisfaction; goals and expectations will be defined by Orient Express shore management.

Key Responsibilities

Additional duties, not mentioned here, will be expected as per management request.

KPI’s are used as a measure for performance.

Demonstrate a professional, elegant and consistent behavior towards Guests and Crew, reflecting Orient Express’ levels of service.

Pro-active, problem-solving attitude to excel in the delivery of their assigned tasks and duties.

Willingness to learn and grow within a team of high-level professionals.

Adheres to perfect grooming and uniform standards consistently (shaving, body odor, appropriate hair style with no non-natural color, no excessive jewelry, clean hands, clean/pressed uniform as per standard).

Lead by example: The Assistant Bar Manager is an ambassador of Orient Express’ work philosophy and demonstrates a congenial yet effective management style, treating crew members with respect and fairness at all times.

Education/Experience/Qualifications

• Fluent English plus one additional international language required (French, German, Spanish, Mandarin).
• High school degree or related. Hospitality training appreciated.
• Previous professional experience: 2 – 3 years as bar manager / assistant bar manager / Bartender in a luxury environment.
• Shipboard experience: Not required but preferred.
• Valid STCW certificates .
• Valid Pre-Employment Medical.
• C1D visa mandatory for all positions.