Senior Broadcast Support Engineer

Responsibilities

• Collaborate across departments to improve workflows, troubleshoot complex issues, and contribute to continual service improvement.
• Champion best practices in broadcast technologies to ensure high-quality content delivery
• Support engineering and operations teams to maintain exceptional broadcast standards
• Monitor and manage IP channel outputs and the underlying infrastructure
• Oversee routing and configuration of Transport Streams (TS) over IP circuits
• Develop and maintain preventative maintenance schedules for transmission equipment
• Adhere to and improve internal and external ticketing procedures
• Collaborate with live engineering and network teams on system enhancements and future projects

Investigate and resolve faults, driving continual service improvement

• Act as the primary technical escalation point within the facility
• Ensure accurate and up-to-date technical documentation is created and maintained
• Lead process and workflow improvements to meet evolving business needs
• Attend internal and external meetings to support system and process optimization
• Liaise with ingest, MCR, and other engineering teams to maintain signal continuity

The Role

You'll play a key role in delivering world-class live sports to millions of fans. We’re looking for a motivated professional to support our cutting-edge playout and OTT operations. You’ll lead on-shift teams, manage escalations, and ensure seamless live event delivery.

Your deep technical expertise will shape the future of live video streaming. You'll also mentor team members, helping build a stronger, more capable support team. Be part of a fast-paced, innovative environment where your impact is felt every day.

Please note

This is a shift-based role that is primarily office-based, with shifts scheduled to support operational requirements.

What You'll Bring

• Broadcast playout systems including GFX, logo and text insertion.
• Broadcast contribution encoding techniques and high-level fault analysis.
• Experience in management of IP Transport Stream contribution (Multicast, Unicast Networks)
• Awareness of current OTT encoding technologies.
• Networking and Routing.
• Satellite Communications and Digital Video Compression.
• Stream Analysis tools.

Solid background in satellite and fibre contribution signals

• Broadcast production facility glue infrastructure.
• Working under pressure to resolve issues during live broadcast

Benefits

Benefits include access to DAZN, 25 days’ annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.