Bartender

Responsibilities

• ● Responsible to Assistant Bar Manager.
• ● Responsible for Barman/ Barmaid & Host/ Hostess
• ● Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
• ● A courteous, professional and efficient service is provided at all times.
• ● All duties and tasks are performed as per the tasks required at the outlet.
• ● Be knowledgeable of all services and products offered by the hotel.
• ● Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
• ● Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
• ● Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
• ● Ensure that the place of work and surrounding area is kept clean and organized at all times.
• ● Successfully perform opening and closing procedures established for the assigned outlet
• ● Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
• ● Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
• ● Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
• ● Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.
• ● Maintain a good rapport and work relation with staff in the assigned department and within the hotel.
• ● Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.
• ● Undertake reasonable tasks and secondary duties as assigned by the Department Head.
• ● Respond to any changes in the department as dictated by the hotel management.
• ● Assist in carrying out scheduled inventories of products and operating equipment.
• ● Perform any other assigned reasonable duties and responsibilities as assigned.
• ● Project at all times a positive and motivated attitude and exercise self-control.
• ● Have a complete understanding of the monthly profit and loss statement of the department.
• ● Be able to lead the service and act as a role model to the team.
• ● Be able to ensure a flawless service to the highest standards and as required by the department and the hotel.
• ● Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.
• ● Be able to ensure a great communication within the team and able to hold team meetings in the absence of the Assistant Bar Manager.
• ● Be very knowledgeable about all service procedures of the bars, lounges and restaurants in the hotel.
• ● Be able to control stocks, produce efficient costing of cocktails and spirits as well as perform excellent recommendations to guests.
• ● Participate in at least 2 national competitions per year.
• ● Be able to develop new recipes based on guest requests.
• ● Continuously train on cocktails and trends.

Requirements

• ● Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
• ● Excellent written and verbal communication skills.
• ● Ability to establish and retain effective working relationships with hotel staff and clients/vendors.

Preferred

• ● Awards/ certificates/ trainings related to bar operations are preferred.

Key Responsibilities

• ● Attend the daily Food & Beverage Meeting in the absence of the Bar Manager and Assistant Bar Manager.
• ● Have an excellent understanding of food in general, ingredients and preparations to ensure the right drinks, cocktails and spirit can be recommended.
• ● Have an excellent understanding of classic cocktails, their recipes and history.
• ● Have an excellent understanding of today’s cocktail trends as well as spirits and liqueurs.
• ● Be knowledgeable of the preparation of a large number of classic cocktails and all standard long drinks.
• ● Be able to fully comply to the beverage guidelines given by the hotel and management.
• ● Show an interest to develop and explore the local bar culture and knowing the places to go.
• ● Be able to run a bar from A-Z with all mise en place preparations, production of cocktails, cashiering as well as shift end duties.
• ● Have accomplished all internal trainings for up selling techniques, complaint handling and product knowledge.
• ● Understand bar culture and the night life scene.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel
• Skills, Knowledge and Expertise

EXPERIENCE

● Minimum 2 years in an F&B service role.

COMPETENCIES

• ● Strong knowledge of beverages (cocktails, liquors, wine, etc…).
• ● Ability to identify and delegate tasks effectively.
• ● Excellent organizational and time management skills.
• ● Applies a professional, confidential and ethical approach at all times.
• ● Works in a safe, prudent and organized manner.

Compensation

QR0 / month