Merchant training on Indodana product knowledge, merchant dashboard, and basic tax process.
Propose and drive implementation for new and recurring merchant programs to boost company top line metrics.
Dealing with merchants in order to support program promotion media communication placement and sales improvement.
Identify, research and maintain relationship with merchants.
Analyzing market update, developing sales program based on customer demand, business expansion, trends and competitor activity.
Researching ways to increase the value of our products for our clients (examples : missing features, improvements, client feedback) In charge of creating partnerships with brand, online merchant, payment gateway or other partners in regional.
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