Learning and Development Officer

Responsibilities

• You will support social learning initiatives and create engaging learning content.
• You will support employer branding initiatives by creating engaging content and monitoring engagement and performance.
• You will identify and coordinate with external training providers and support the delivery of training programs.
• You will organize training schedules, logistics, communication, and post-training evaluations.
• You will develop and update on-the-job and off-the-job material for local and global markets with relevant stakeholders.
• You will ensure proper implementation of on-the-job training materials across global markets, ensuring alignment and consistent application.
• You will deliver Train-the-Trainer and introductory sessions to support local and global training implementation.
• You will monitor training effectiveness through branch visits, follow-ups, attendance, and feedback.
• You will coordinate off-the-job training programs across local and global markets.
• You will prepare reports and track key learning and development metrics.

WHAT YOU NEED TO HAVE

Bachelor’s Degree in Human Resources, Business Administration, Education, or a related field. - 2–3 years of experience in Learning & Development, Training, HR, or a similar role. - Strong organizational and coordination skills. - Excellent communication and presentation skills. - Ability to assess training needs and support the development of learning initiatives. - Strong attention to detail and ability to manage multiple priorities. - Proficiency in Microsoft Office, particularly PowerPoint and Excel. - Experience with training coordination, learning platforms, or Learning Management Systems is a plus.