Inside Sales Clerk / Order Processing and Data Entry

Responsibilities

• Monitor order status and ensure timely delivery in coordination with logistics and production teams.
• Communicate with internal departments (sales, logistics, finance) to clarify order-related issues.
• Support the preparation of invoices, delivery notes, and other relevant documents.
• Maintain and update customer and product master data.
• Handle order changes, cancellations, and corrections in a timely and accurate manner.
• Ensure all data entries meet company standards for quality and accuracy.
• Provide general administrative and reporting support to the sales and management teams.

Requirements

• Strong attention to detail and accuracy in data management.
• Excellent organizational and prioritization skills.
• Ability to work independently and as part of a team.
• Proactive and customer-oriented communication style.

Preferred

• Experience with ERP/CRM systems is an advantage.

Education / Experience

Completed commercial or administrative education, or equivalent work experience. At least 1–2 years of experience in order processing, data entry, or administrative support (preferably in an international environment).

Languages

German: Minimum B2 level (required for daily communication and documentation).

English

Minimum B1 level (required for daily communication and documentation).

Computer Skills

Proficient in MS Office (Excel, Outlook, Word).