French Customer Service

Responsibilities

• 📞 Handling customer interactions with efficiency and empathy . 🛠️ Providing tailored solutions to meet customer needs. 🌟 Ensuring a positive customer experience through effective communication and professional phone etiquette .

Your day-to-day responsibilities will include

If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!

🚀 We’re Hiring Talented People! 🌟 Fresh Grads are welcome to apply! 🎓 🔑 What we’re looking for: ✅ Fluency in French is a MUST! (B2/C1 level) ✅ Strong skills in Customer Service & Customer Support 🤝 ✅ Proven ability to enhance Customer Satisfaction & Customer Experience 💯 ✅ Problem-solving , active listening , & attention to detail 👂💡 ✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! 🖥️ ✅ Proficiency in professional phone etiquette & communication techniques is a plus 📞💬 💼 If you’re passionate about making a difference and love helping customers, we want YOU! 🌟

All your information will be kept confidential according to EEO guidelines.

Sutherland is a global leader specializing in AI , automation , cloud engineering , and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier brands worldwide. With a strong emphasis on digital engineering services , we deliver innovative technologies and business process excellence , creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of 363 independent inventions , including 250 AI-based solutions with patents in key technologies that continuously enhance business operations and transform user experiences. Sutherland’s cutting-edge solutions are delivered through a seamless "as-a-service" model , enabling rapid innovation and supporting sustainable business growth.