Technical Sales Manager

Responsibilities

• The ability to develop an expertise in XP's power supply products with an in-depth knowledge of our industry are keys to success. > KEY RESPONSIBILITIES Sale Management Prospect and identify new customers and opportunities.
• Manage and retain existing customer to develop new programs.
• Assist customer in resolving technical issues.
• Listen and understand customer needs and requirements to differentiate our solution from competitors.
• Update and maintain Salesforce Database Follow up and update on Project status.
• Follow up with customers and update on forecast To follow through the sales process from order to shipment.
• Manage customer and get End use statement Create and adapt strategies to meet productivity and revenue goals.
• Visit customers regularly while building personal working relationships with key hardware engineering and purchasing contacts Identify the customers in your region which have a sizable spend in power supply products and are attracted to XP Power’s value proposition.
• Create and maintain a focus account list which describes the customers that drive your productivity.
• Customer Service Manage customer complaints and RMA returns.
• Maintain and update Salesforce Contact Database Focus on the total customer experience in all interactions with customers and partners.
• System and Processes Improve effectiveness and efficiency on existing systems and work procedures.
• Work closely with the inside sales, quality engineers, application engineers with other supporting staffs.
• Local Management Assist and facilitate local sales team in Program/Project management, Booking and Shipping, Market Segmentation etc..
• Assist with administrative duties when necessary
• Minimum 5 years' experience in promoting Power supply with good knowledge of Power Supplies (SMPS, Dc-Dc converter) and power electronics Ability to work independently Proven ability to expertly negotiate and close net-new opportunities. An exceptional communicator –someone who is articulate, confident, self-aware and personable. Proven record of meeting and exceeding targets in business development. Disciplined in maintaining data in Salesforces or similar CRM systems