Air Gateway Agent

Responsibilities

• Tasks and Duties To conduct daily consolidation planning and booking with carriers Ensure smooth and timely freight process flow Receive and update shipment status in a timely manner Ensure accurate and timely data entry into our operating system Track and Trace Air Export shipments Interact with branches in arranging their international shipments, meeting / exceeding customer service standards Coordinate with our contracted service providers in procuring space and services at a competitive cost level Monitor and manage the best consolidation to maximize the yield and profitability while meeting customer’s service requirements Make sure correct and timely cost protection and billing in operating system Timely check and verify airlines’ billing statement, EQ report (if applicable) and work with accounting for timely payment to our service providers (airlines, other SPs) Contribute to maintain strong relationships with service providers (Airlines, trucking companies, and others) Meet compliance at all times to regulations.
• This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements Understand department process flow, constantly looking for areas of improved efficiency Meet KPI standards, as per the company’s procedures Overseas communications Other tasks assigned by company or managers

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!