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Dynamics CRM Onshore Tech Lead/Architect

Hudson Manpower

Responsibilities

  • & Responsibilities Work effectively within an Agile delivery model .
  • Engage with client stakeholders to understand requirements and design solutions.
  • Provide effective CRM solutions within tight delivery timelines.
  • Design CRM data and integration solutions.
  • Manage CRM environments for development, testing, UAT, and production .
  • Provide deployment and production support for CRM solutions.
  • Collaborate with technical and functional teams to troubleshoot and resolve application issues.

Requirements

  • Experience with Copilot in D365/M365, Copilot Studio, Azure AI Foundry , and development of agents/chatbots.
  • Experience with requirements gathering, solution design, and technical documentation .
  • Strong troubleshooting and problem-solving skills with the ability to collaborate effectively with development teams.
  • Excellent communication and stakeholder management skills.
  • D365 Certification: PL-600, PL-200, or AB-100.

Job Description

We are looking for an experienced Dynamics CRM Tech Lead/Architect with strong hands-on experience in Microsoft Dynamics 365 CRM Online, Dataverse, Power Platform, integrations, solution architecture, and CRM deployments . Technical/Functional Skills Strong functional understanding of CRM across various domains, especially Sales and Service modules . Deep expertise in Dataverse and Microsoft Power Platform .

Strong experience with

Power Automate and Connectors Power Apps CRM Plugins and JavaScript CRM data modeling Workflow automation Experience designing and developing CRM integrations using various patterns, including: API-based integrations ETL Batch jobs App-based/ISV solutions Experience designing and executing large-scale CRM data migrations using tools such as Azure Data Factory, Synapse, or Microsoft Fabric . Strong knowledge of CRM Solutions, ALM, environment management, and deployments . Experience with OOB Reports, Dashboards, and Power BI . Knowledge of data platforms connected to CRM, including Microsoft Fabric and Azure Synapse .

Strong experience with Microsoft Dynamics CRM Online .

Knowledge of Azure components ; AZ-900 certification preferred.

Roles

Conduct CRM solution approach and architecture workshops . Create High-Level Technical Design (HLTD) documentation.

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