Office Manager – Gastroenterology Practice

Responsibilities

• Supervise front desk staff and coordinate schedules, vacation coverage, and absences.
• Oversee patient registration, appointment scheduling, insurance verification, and authorizations.
• Review upcoming procedures to confirm required authorizations are complete and documented.
• Serve as the main point of contact when staff needs help resolving operational issues.
• Participate in interviewing, hiring, training, and staff management.
• Coordinate with physicians, nurse practitioners, referring primary care offices, imaging providers, and pharmaceutical representatives.
• Manage office supplies and help at the front desk during busy periods.

Qualifications

Previous experience in a medical office, including staff supervision or office operations. Strong understanding of patient scheduling, insurance coverage, billing processes, and prior authorizations. Excellent organization, communication, and problem-solving skills. Gastroenterology practice experience is highly preferred; primary care experience is also relevant. Experience with MD Land is a plus, but training is available.