Account Manager & Business Developer

www.keyes.eu ABOUT THE MISSION In this role, you will play a key part in driving KEYES’ business growth , with two main responsibilities: developing an existing customer portfolio and winning new accounts and markets . You will be responsible for building and nurturing long-term business relationships with both SMEs and large organisations across a wide range of industries.

About NRB

KEYES AS ACCOUNT MANAGER & BUSINESS DEVELOPER ABOUT US KEYES delivers integrated digital solutions through a unique ecosystem with seven areas of expertise: Infrastructure & Cloud, Cybersecurity, Data & AI, Business Software, Mainframe, Advisory and Staffing.

Together, these capabilities help organisations of all sizes transform, perform and grow their responsibly.

As a trusted partner in the digital ecosystem, KEYES supports both private and public organisations in addressing their strategic challenges.

We design and deliver end-to-end solutions that drive performance, agility and resilience.

At KEYES, our people collaborate across areas of expertise, contribute to impactful projects and help shape the digital future.

Responsibilities

• Identifying and prospecting new accounts to expand our presence in the Belgian market and unlock new business opportunities. — Managing a portfolio of existing customers and prospects across the SME, Mid-Market, Enterprise and Public sectors, in line with your assigned scope. — Acting as the customer’s main commercial contact and serving as their Single Point of Contact throughout the relationship. — Understanding and analysing customers’ business and IT challenges , particularly in infrastructure, cloud, cybersecurity, data and applications. — Identifying, developing and converting cross-selling and upselling opportunities across our entire portfolio of solutions and services. — Managing the end-to-end sales cycle , from needs discovery and qualification through to proposal development, negotiation and closing. — Developing high-value commercial proposals in close collaboration with our Solution Sales teams and technical experts. — Building trusted, long-term customer relationships through regular follow-ups, ensuring customer satisfaction and loyalty. — Ensuring the quality and accuracy of sales data in the CRM , particularly regarding accounts, opportunities, pipeline and forecasts. — Actively contributing to the management of sales activities through pipeline reviews, sales meetings and targeted prospecting and business development initiatives (Calling Days, sales campaigns, etc.).
• Revenue and margin growth across the assigned customer portfolio. — A qualified, realistic and up-to-date sales pipeline in the CRM. — Relevant commercial proposals aligned with customer needs and company objectives. — Growth and retention of existing accounts. — Reliable, up-to-date sales reporting in the CRM, covering pipeline, forecasts, activities, risks and opportunities. — Account plans and development strategies for high-potential and strategic customers. — Qualified NETADD opportunities generating margin and recurring revenue.

Requirements

• Proven experience in Account Management, Business Development or B2B Sales . — A strong appetite for winning new business and prospecting . — Ability to build and maintain business relationships with stakeholders at all levels , including decision-makers. — Strong sales, negotiation and closing skills. — Ability to sell solutions and services, not just products. — Ability to manage complex, high-value sales cycles . — An entrepreneurial mindset, with the autonomy to identify and create business opportunities. — Results-driven, with a strong focus on revenue, pipeline management and business development . — Ability to manage both SME customers and large enterprise accounts .
• A good understanding of business challenges and the ability to engage with both business and IT stakeholders. — Ability to quickly understand an industry, its challenges and its commercial potential, particularly in areas such as infrastructure, private/public cloud, data centres, security and networking. — Understanding of business applications and the related challenges of ERP, CRM, data and BI solutions.
• Good command of CRM tools, ideally Microsoft Dynamics 365 . — Proficiency in Microsoft 365 tools, including Teams, Outlook, PowerPoint and Excel.
• French: fluent, both spoken and written. — English and/or Dutch: able to communicate with customers and partners.

Benefits

• 💰 Comprehensive Compensation Package • Permanent contract or freelance status • Company car as part of our gradual transition to an electrified fleet, or a mobility budget • A wide range of extra-legal benefits, including insurance coverage, a cafeteria benefits plan, meal vouchers, eco-vouchers, fixed expense allowances, internet, mobile phone, individual and collective performance bonuses 📚 Learning & Career Development • Unlimited access to over 25 000 learning resources through our e-learning platform • Soft skills and technical certifications to continuously develop your expertise • A personalised career development plan, supported by mentoring and internal career opportunities 🤝 Culture & Team Spirit • A company recognised as a Top Employer for several consecutive years • Plenty of opportunities to connect and spend time together, including after-work events, food trucks, Family Day and more • An environment where knowledge sharing, learning and collaboration are part of everyday life 🌍 Impact & flexibility • A hybrid working model combining remote work and on-site presence • The opportunity to contribute to large-scale IT projects that make a difference for our clients and end users • A genuine commitment to more responsible IT practices and reducing our environmental footprint

Do you recognise yourself in this description? Don't wait — apply now ! Our Talent Acquisition team will get back to you shortly to discuss your experience, career path and aspirations. What if the mission isn’t an exact match for you ?

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OUR RECRUITMENT PROCESS

We have designed a simple, transparent and efficient recruitment process to help you discover KEYES, our teams and our projects in the best possible conditions. KEYES • Unlock the change. Envision the future. • www.keyes.eu • Find us on LinkedIn #LI-FC1