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Collection Strategy and Analytics - Analyst (BGC, Taguig) | Onsite

Tasq Staffing Solutions, Inc.

Responsibilities

  • The Collection Strategy and Analytics Analyst will support the Collections organization through data-driven strategy development, performance analysis, testing, and optimization.
  • The role will work closely with Collections Operations to identify opportunities, evaluate collection strategies, and provide actionable insights that can improve recovery and overall Collections performance.
  • Monitor key Collections performance indicators.
  • Analyze performance trends and identify areas requiring attention.
  • Present findings, insights, and actionable recommendations to management during regular weekly meetings.
  • Develop analytical reports and support management decision-making through data-driven insights.
  • Work closely with the local Collections Operations team to ensure alignment between collection strategy and operational execution.
  • Regularly evaluate and adjust collection strategies using data-driven decision-making and feedback loops.
  • Identify opportunities to improve Collections performance and recovery.
  • Support the implementation and monitoring of new collection initiatives.
  • Continuously implement A/B testing for different collection strategies.
  • Analyze test results and determine which approaches are most effective.
  • Recommend strategy adjustments based on results.
  • Monitor the impact of implemented strategies and optimize collection approaches over time.
  • Participate in new product and program launches.
  • Support process-change implementation from a Collections strategy perspective.

Requirements

  • At least 2 years of experience in: Collections, Risk Management, Collections Analytics, Business/Data Analytics or a related analytical role
  • Strong knowledge of data analysis and statistical tools.
  • Strong analytical and problem-solving skills.
  • Ability to convert data into actionable business insights.
  • Strong communication and collaboration skills.
  • High attention to detail and accountability.
  • Ability to work effectively in a fast-paced environment.
  • Flexible and able to accommodate changing business requirements.
  • Experience with one or more of the following:
  • Python

Technical Requirements

  • SQL – required
  • Statistical/data-analysis tools

D. New Products & Process Changes

  • Assess potential operational and performance impacts of new programs or changes.
  • Work with relevant stakeholders to ensure successful implementation.

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