Danish-speaking Customer Support Advisor - Insurance & Claims - Athens, Greece

Responsibilities

• You'll support customers with insurance and protection plans for electronics and other products.
• Registering and managing insurance claims
• Providing updates on ongoing cases
• Explaining coverage, eligibility and next steps
• Helping customers with repairs and replacements
• Handling customer questions and complaints
• Updating and documenting customer cases
• Working with CRM and claims management systems

Description

• Live abroad. Build experience. See where it takes you.
• Thinking about spending a year abroad, but still want to gain experience that can actually strengthen your CV?
• We're looking for Danish speakers to join an international customer support team in Athens, working with insurance, claims and device protection.
• You don't need previous insurance experience. You'll receive full training and learn the role from the ground up.

Your daily work will include

• Following procedures related to GDPR, data protection and compliance
• The role combines customer service with practical claims and case management experience.

What You'll Learn

• This isn't just experience answering customer questions.
• You'll gain practical knowledge in areas such as:
• Insurance and claims handling
• Case management
• Complaints handling
• GDPR and compliance
• CRM systems
• Customer communication

Problem-solving

These are transferable skills you can take into future roles within insurance, finance, customer operations and other international companies.

You

• Speak Danish fluently
• Have a good level of English
• Have completed high school or equivalent
• Communicate clearly and enjoy helping people
• Are comfortable using computers and learning new systems
• Are organised and solution-oriented

Are ready to live and work in Athens

Previous insurance experience is not required. Structured training and on-the-job learning are provided before you become fully operational.

Benefits

• Relocation support to Greece
• Flight expenses covered
• Hotel accommodation upon arrival
• Support finding permanent accommodation
• Competitive salary + two extra salaries per year
• Performance-based bonus
• Fully paid training
• Healthcare benefits
• Career development opportunities
• Free online Greek language courses

International work environment and social activities

• Work in Athens. Experience Greece.
• You'll work on-site in Athens as part of an international team.
• Outside work, you get everything that comes with actually living in Greece rather than just visiting: Athens nightlife, Mediterranean food, beaches, weekend trips and Greek islands within reach.
• Maybe you're looking for a gap year. Maybe you want international experience. Maybe you're simply ready to try something completely different.
• Either way, you can come away with more than just a year abroad – you'll have new skills and international experience on your CV too.
• Ready for Athens? Apply today.

Apply

[Apply at Next Job Abroad](https://apply.workable.com/next-job-abroad/j/BD4A545734/apply)