Business Systems Analyst - Enterprise Applications

Responsibilities

• Act as a delivery partner to product owners and delivery teams, ensuring scope, dependencies, assumptions, and integration touchpoints are clearly understood and actively managed throughout the project lifecycle.
• Support Agile teams by facilitating or assisting with backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives as needed to maintain effective sprint execution.
• Work with product owners to groom and prioritize the backlog, ensuring stories are well-defined, properly sized, and aligned with business and integration objectives.
• Serve as a key liaison between business and technology teams, including Salesforce, MuleSoft, and collaboration platform teams. Maintain clear communication, manage expectations, and drive alignment.
• Identify risks, dependencies, and potential delivery blockers early, particularly across integrated systems, and work to resolve them before they impact delivery.
• Identify gaps or inefficiencies in requirements definition, delivery coordination, and cross-team collaboration, and recommend practical improvements.
• Maintain high-quality documentation and ensure traceability from business needs through development, testing, and release.

Requirements

• Bachelor’s degree or equivalent experience in Business Administration, Information Systems, Information Technology, or a related field.
• Minimum of 5 years of experience as a Business Analyst or Business Systems Analyst in enterprise environments.
• Strong experience working on Agile or Scrum-based projects.
• Demonstrated experience supporting projects that involved Salesforce, MuleSoft, and or Slack, without a requirement for hands-on system configuration or development.
• Proven ability to write clear, detailed requirements, user stories, and acceptance criteria.
• Experience partnering closely with technical teams, architects, and integration partners.
• Familiarity with Agile and documentation tools such as Jira, Confluence, or similar platforms.
• Exceptional attention to detail and a proactive approach to identifying and resolving gaps.
• Strong communication and facilitation skills across technical and non-technical audiences.
• Ability to manage multiple initiatives and competing priorities in a fast-paced environment.

Requirements Elicitation and Documentation

Partner with business stakeholders to gather, analyze, and document detailed business requirements, functional specifications, user stories, acceptance criteria, and process flows. Ensure requirements are complete, unambiguous, and ready for development.

Additional Information

• Occasional travel, less than 10 percent, may be required.
• Flexibility may occasionally be required to support critical milestones or urgent business needs.
• We value accountability, clarity, and execution. Ideal candidates are structured, detail oriented, and comfortable operating across business, systems, and delivery functions.

Medical Insurance

• Comprehensive health insurance plans covering a range of services
• Saronic pays 100% of the premium for employees and 80% for dependents

Dental and Vision Insurance

• Coverage for routine dental check-ups, orthodontics, and vision care
• Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents

Time Off

Generous PTO and Holidays

Parental Leave

Paid maternity and paternity leave to support new parents

Competitive Salary

Industry-standard salaries with opportunities for performance-based bonuses

Retirement Plan

401(k) plan with company match

Stock Options

Equity options to give employees a stake in the company’s success

Life and Disability Insurance

Basic life insurance and short- and long-term disability coverage

Pet Insurance

Discounted pet insurance options including 24/7 Telehealth helpline

Additional Perks

Free lunch benefit and unlimited free drinks and snacks in the office

Saronic CCPA Notice for Candidates and California Employees

If this role is based in the United States, it requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in

8 U.S.C. 1324b(a)(3)

Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

We are also committed to providing reasonable accommodations for qualified individuals with disabilities.