Customer Relations Agent

Responsibilities

• Be the go-to contact for our members, answering requests via phone, email, and live chat.
• Build and maintain strong, long-term relationships with businesses across Iceland.
• Represent the member’s voice inside Teya, influencing how we develop and improve our services.
• Work alongside a dynamic, collaborative team that’s passionate about delivering great results.

What we’re looking for

• A people person with a strong service mindset.
• Excellent communication skills in Icelandic and English.
• A team player who enjoys working towards shared goals.
• Results-driven and ambitious.
• Someone curious and eager to learn new skills and take on new challenges.

Why you’ll love it here

• Free snacks and light refreshments during the day.
• Subsidized lunch in our onsite cafeteria.
• Annual health allowance

Annual health screening and mental health support

Career growth opportunities within an international company.

A fun, supportive team culture and an active social committee.

Teya is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.

If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.