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Process Manager (Last Mile)

Rohlik

This job is closed: the employer no longer lists it.

Responsibilities

  • Turn real-world fulfillment center friction into actionable engineering specifications and product roadmaps.
  • Standardize methodologies across multiple sites while ensuring solutions are robust enough for rapid international expansion.
  • See the immediate operational impact of your work in metrics like cycle time, cost-per-order, and fulfillment accuracy.
  • Identify bottlenecks, inefficiencies, and root causes across fulfillment center and last-mile operations.
  • Develop and document detailed target process designs, translating business requirements into technical specs for Product Owners and developers.
  • Apply Lean, Six Sigma, DMAIC, VSM, and Ishikawa frameworks to streamline operational workflows.
  • Partner with Product Owners, software developers, engineering, and local operational teams to validate, test, and implement solutions.
  • Define process KPIs, build business cases (ROI, budgets, timelines), and track the measurable impact of improvements post-rollout.
  • Write SOPs, prepare change management documentation, and support site teams to ensure smooth process rollouts.
  • Feed field insights into continuous improvement roadmaps and strategic operational initiatives.

Requirements

2–3 years of experience

  • in operations, process engineering, or JIT logistics within fast-paced environments (e-commerce, retail, automotive, or 3PL).
  • Proven experience translating operational business requirements into clear process documentation for software engineering teams.
  • Experience producing clear SOPs, training materials, and change management frameworks.
  • English proficiency at B2 level minimum (written and spoken).

Preferred

  • Lean Six Sigma certification (Green/Black Belt).
  • Working knowledge of SQL, BI tools, or statistical analysis software.
  • Experience working in Agile/Scrum environments with software development teams.
  • Familiarity with warehouse automation, robotics, or automated logistics systems.

High-impact transformation

You will directly shape how our last-mile logistics operate as we scale across five European markets.

Tech and automation focus

Work in an environment leveraging advanced warehouse automation, robotics, AI-driven decision systems, and autonomous last-mile delivery.

Strong process toolbox

Hands-on mastery of methodologies and tools like VSM, DMAIC, Ishikawa, and SIPOC.

Data-driven mindset

Strong analytical skills paired with advanced Excel capabilities (pivot tables, complex formulas) to evaluate KPIs and drive decisions.

Flexibility to travel

Willingness to travel up to 50% across our operational sites in 5 countries (Czech Republic, Germany, Austria, Hungary, Romania).

Fair & competitive pay -

A strong fixed salary with transparent rules. No hidden bonus games, your contribution is valued clearly.

Daily meal support -

You’ll receive €4/day in meal support for the company canteen to enjoy a warm lunch and keep your energy high.

Life-friendly flexibility -

Hybrid work options (depending on role), trust-based collaboration, and paid vacation days above statutory minimums.

Grow with Gurkerl -

We are scaling fast and you can grow with us just as quickly. Learn, own projects, and create real impact.

Recognition & culture -

Your efforts matter. Celebrate colleagues and be recognized through Bonusly credits for outstanding teamwork.

Wellbeing & activity -

Supportive working environment with opportunities for team events, challenges, and an office culture focused on wellbeing.

Xtra membership -

Free Gurkerl Xtra membership and exclusive benefits.

Referral rewards -

Help us hire great talent and enjoy rewards aligned with group referral policy.

Team spirit -

  • A friendly, supportive team that acts quickly, helps each other, and celebrates together.
  • #LI-ML1 #Gurkerl