Internal Sales Associate - Derbyshire

Responsibilities

Appointment setting & Sales

• Engage incoming leads and convert interest into meetings/revenue.
• Provide tailored consultations showcasing our pergolas and accessories.
• Showroom Ownership
• Develop, manage, and continually optimize our Charlgrove showroom to maximise sales opportunities.
• Order Coordination
• Guide customers through the full sales cycle, ensuring accuracy and a smooth path from inquiry to purchase.
• Upselling & Cross-Selling
• Recommend accessories, add-ons, and maintenance services that enhance customer experience and project value.

Market Awareness & Events

• Stay informed on trends and competitor offerings to strengthen sales strategies.
• Support planning and attend events, exhibitions, and customer showcases.
• Sales Performance Tracking
• Maintain detailed records in our CRM (HubSpot) and support performance reporting and strategy improvements.

Requirements

• Strong communication, interpersonal, and negotiation skills
• Customer-focused, proactive, and solution-oriented mindset
• Excellent organizational skills and attention to detail
• Ability to work independently and collaboratively

Role Overview

As an Associate Inbound Sales, you will convert high-intent leads generated by our performance marketing team into satisfied customers. Through consultative, relationship-driven sales, you’ll guide potential buyers toward the right outdoor solutions while ensuring a seamless and engaging customer experience.

Who You’ll Work With

• You’ll join a high-energy, international team where marketing drives demand and sales brings the vision to life. You’ll collaborate closely with:
• Performance marketing specialists

Product experts

• The UK and wider sales teams across the globe
• All work together to deliver an exceptional, end-to-end customer journey — from first conversation to final purchase.

Qualifications

• Minimum 1 years of experience in sales or customer-facing roles
• Experience with high-value consumer products preferred
• Familiarity with HubSpot CRM is a plus
• Native-level English proficiency
• Basic knowledge of sales techniques

Benefits at PERGOLUX

• Competitive base salary + up to 40% bonus
• Pension retirement plan
• Paid vacation days + sick days

A vibrant, international, and collaborative work environment

• Significant opportunities for growth in a fast-scaling global e-commerce company
• Team culture & events — summer parties, after-work gatherings, international meetups
• Employee discounts on all PERGOLUX products
• Free snacks and beverages in the office