Data Center Hardware Technician

Responsibilities

• Continuously monitor Data Center operations and HVAC performance to ensure optimal thermal environments for hardware.
• Perform daily and weekly preventative maintenance on mechanical and electrical systems; schedule and oversee contractors for monthly and annual deep-service requirements.
• Diagnose and repair fiber network infrastructure and server-level hardware issues as they arise.
• Identify and repair data center problems quickly to minimize downtime, utilizing logic to solve complex technical failures.
• Manage contractor services to ensure quality work product and maintain strong relationships with critical infrastructure vendors.
• Participate in an on-call rotation to address emergency issues and provide notification of maintenance activities to appropriate departments.

Requirements

• Proficient knowledge of IT systems, network infrastructure, and the electrical/mechanical systems used in a data center environment.
• Understanding of Transformers, PLCs, Generators, Switchgear, UPS systems, STS, ATS, PDUs, Chilled Water Systems, and Fire Suppression systems.
• Experience with data trending and analysis, including the ability to rapidly learn and use PC-based integrated critical monitoring systems (EPMS/BMS).

Preferred

• Prior experience in a "Mission Critical" environment (e.g., data centers, hospitals, or power plants).
• Certifications such as CompTIA Network+, BICSI, or specialized electrical/HVAC licenses.
• Experience with industrial control systems and PLC programming.

About This Role

You will be responsible for the operational integrity and daily operations of Crusoe Cloud mission-critical Modular Data Centers. This role sits at the intersection of heavy infrastructure and high-performance computing, requiring you to master both mechanical/electrical system troubleshooting and server/network maintenance.

You will ensure that our modular units remain online and efficient, managing everything from high-voltage electrical distribution to the fiber network infrastructure that powers our AI and cloud services.

Technical Documentation

Assist in technical writing of Standard Operating Procedures (SOPs) and Method of Procedure (MOP) documents for maintenance activities.

Safety Mastery

Expert knowledge in industrial safety best practices, including

Lockout/Tagout (LOTO), Arc Flash protection (NFPA 70E), and OSHA regulations.

Hands-on Background

Strong technical background with experience on computer/network gear as well as support infrastructure (HVAC and electrical).

Safety and Compliance

This position is designated a safety-sensitive position and/or is located in a safety-sensitive facility. Drug and alcohol program participation is required.

Competitive compensation

• Restricted Stock Units
• Paid time off & paid holidays
• Comprehensive health, dental & vision insurance
• Employer contributions to HSA account
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Professional development & tuition reimbursement
• Mental health & wellness support
• Commuter benefits (parking & transit)

Cell phone stipend

• 401(k) Retirement plan with company match up to 4% of salary
• Volunteer time off

Compensation Range

Compensation will be paid in the range of up to $90,000 - $100,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.