Development Career Coach

Responsibilities

Client Meetings & Coaching

• Meet with clients daily and provide personalized coaching and support.
• Develop study plans tailored to each client’s needs, goals, and timelines.
• Keep clients encouraged, motivated, and on track with their learning objectives.
• Recognize client needs and adjust coaching strategies when necessary to help them succeed.
• Provide guidance on career concepts such as Office 365 skills, project management skills, and other professional development topics.
• Engage in value-based conversations focused on helping clients achieve their career goals and improve their skills.
• Share insights, advice, and encouragement to help clients remain on track with their career advancement plans.

Stakeholder Engagement & Communication

• Maintain strong relationships with clients and understand their evolving needs.
• Maintain consistent communication with clients.
• Use RingCentral for dialer communications, follow-ups, and tracking client progress.
• Regularly update and engage stakeholders regarding client progress and achievements.
• Use Office 365, Trello, Zoom, and the company’s proprietary learning platform.
• Help ensure clients are comfortable using the tools required for their training and career development.
• Manage client data and communication through the learning platform.

Requirements

2+ years of experience

• Experience managing client relationships and recognizing client needs.
• Experience with Office 365, project management skills, and general career development concepts.
• Strong verbal and written communication skills.
• Strong ability to engage and motivate clients.
• Strong organizational and attention-to-detail skills.
• Ability to manage multiple clients and schedules.
• Ability to work independently while collaborating with internal teams.

Role Overview

The

Career Development Coach will engage with clients daily, provide personalized coaching, and help ensure they remain motivated and on track toward their professional development goals.

This role will work closely with clients to understand their individual needs and develop tailored study plans aligned with their goals and timelines. The Career Development Coach will provide guidance across topics such as Office 365, project management, and broader career concepts while maintaining consistent communication and tracking client progress.

Location

Fully Remote (Work from Home) | 9:00 AM - 6:00 PM CST

Key Responsibilities

• Career Development Support
• Technical Proficiency & Tool Usage

Mentorship & Potential Growth

• Support clients with a focus on helping them achieve their career goals.
• Develop toward the potential opportunity to move into a mentorship position over time.

Experience

• in client-facing roles such as account management, coaching, or customer success.
• Familiarity with proprietary learning platforms is a plus.

Skills

• Proficiency with Office 365, Trello, Zoom, RingCentral, and other collaboration platforms.
• Willingness to grow into a mentorship role over time.

What Success Looks Like

• Client goals and expectations are consistently met or exceeded.
• Strong and long-lasting client relationships contribute to high client satisfaction and retention.
• Clients remain motivated, engaged, supported, and encouraged throughout their learning journey.
• Technology is effectively used to manage client communication, progress, and follow-ups.

Opportunity

This role offers the opportunity to support clients directly in their professional development and career advancement. The

Career Development Coach will provide personalized guidance, help clients remain motivated, and support their progress toward career goals. The role also offers potential growth into a mentorship position over time.

Application Process

• To be considered for this role these steps need to be followed:
• Fill in the application form
• Record a video showcasing your skill sets