Commercial Fleet Service Technician

ALSO

This job is closed: the employer no longer lists it.

Responsibilities

Perform assembly, maintenance, repair, tear-downs, and component replacements on electric bicycles to ensure commercial fleet readiness.
Oversee fleet service facility, including inventory of service parts, maintaining cleanliness and organized system for service.
Develop service and maintenance SOPs for commercial fleet.
Troubleshoot both mechanical and electrical issues at the vehicle and subsystem level, using judgment on when to escalate.
Manage vehicle readiness for commercial activities, including mechanical setup, software updates, and ECU flashing using in-house tools.
Pack and prepare vehicles and component parts for shipment, as well as receipt and assembly of vehicles from commercial teams.
Serve as the technical point of contact for commercial field teams, resolving issues remotely and escalating when necessary.
Document service, repair, and troubleshooting activities with clear notes and defect reporting.
Operate vehicles during shakedown, functional checks, and validation rides to confirm readiness.
Travel to provide technical support for commercial events and market fleets as needed.
Maintain tools, equipment, and work areas in safe and organized condition.

High school diploma or equivalent required. Technical or vocational training in automotive, EV, or related fields preferred.
5+ years of hands-on experience in bicycle, e-bike, or EV/automotive maintenance and service. Experience with CAN bus diagnostics and fault-code troubleshooting is a strong plus.
Skilled with hand tools, power tools, and diagnostic equipment.
Experienced with electronic control units (ECUs), flashing procedures, and diagnostic tools.
Ability to support commercial teams by executing instructions accurately and providing clear feedback from troubleshooting.
Comfortable working on prototype hardware/software in a fast-paced test environment.
Able to safely operate and ride the vehicles being serviced.
Strong documentation skills, attention to detail, problem-solving skills, and the ability to manage multiple tasks independently.
Willingness to perform physical tasks, including lifting, repetitive work, and working in a shop environment.
Ability to travel to support events in the field as needed.
This position is based in Seattle, Washington and requires in-person work at our facility five days per week. The salary for this position ranges from
$25 to $30 per hour,
depending on experience and qualifications.

Robust health coverage. Excellent health, dental and vision insurance covered up to 100% by Also. with FSA & HSA options.
One Medical membership and dedicated insurance advocates.
Rich fertility and family building benefits with Progyny.
Flexible time off.
401(k) match.
Why ALSO.
We’re passionate about helping the world find a better way to get there—wherever it is you’re headed.
We’re located in the heart of Silicon Valley and have brought together a world-class team from some of the biggest brands in the technology, automotive, cycling, outdoor recreation and retail spaces.
Together we’re working hands-on to imagine, design and build an entirely new solution to a global set of transportation challenges.