Manager, AI Project Management

Responsibilities

• Manage software and AI delivery projects end to end, ensuring alignment with scope, timelines, and customer expectations across the full project lifecycle.
• Build and maintain project plans, schedules, and core delivery documentation to support transparency and accountability across teams.
• Communicate project status, risks, and dependencies clearly to enterprise customers and internal stakeholders, including executive leadership.
• Coordinate cross-functional teams spanning Solutions Engineering, Product, and Customer Success through each phase of delivery.
• Support escalation handling with professionalism and timely follow-through, serving as a steady point of contact for customers navigating complex deployments.
• Contribute to PMO best-practice development and continuous improvement efforts as our delivery organization scales.
• Adjust project plans proactively in response to changing priorities, customer needs, or evolving product capabilities.

Requirements

• Experience delivering projects across Agile, Waterfall, or hybrid methodologies in technical or AI-adjacent environments
• Strong problem-solving and risk-management abilities, with a bias toward proactive communication over reactive escalation
• Effective stakeholder engagement skills, with demonstrated ability to operate across both technical and executive audiences

What you'll need

• 5+ years managing customer-facing software or SaaS delivery projects, with a track record of successful enterprise-scale engagements
• A player-coach mindset, with the ability to lead by example, stay close to the work, and develop the people around you
• PMP certification preferred

What we'd like to see

• Experience managing conversational AI, LLM, or NLU delivery projects in a customer-facing context
• Ability to assess AI use cases at a foundational level and support evaluation of data readiness and model performance considerations
• Familiarity with prompt engineering concepts, AI governance basics, and guardrails as they relate to enterprise deployments
• Experience helping customers set realistic expectations across AI and generative AI implementations
• Comfort identifying and tracking AI-specific risks including data quality issues, model behavior, and hallucination-related considerations
• Active use of AI tools in daily work for automation, analysis, or documentation
• Compensation package also includes a performance bonus on top of the listed salary range
• Separately, we also offer a compelling equity grant comprised of stock options

Competitive compensation with stock options

• Comprehensive medical, vision, and dental insurance
• 401k matching
• Fitness and wellness stipend
• Mental well-being benefits
• Professional learning and development stipend

Parental leave, including adoptive and foster parents

3 weeks paid time off (increases with tenure) along with sick leave, bereavement and jury duty

ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at [email protected] to obtain assistance. #LI-AG1 #LI-Hybrid