Field Service Technician

Responsibilities

• Diagnose and repair electrical, mechanical, pneumatic, vacuum, and control system issues.
• Troubleshoot PLC, HMI, sensor, and communications-related problems.
• Perform preventive maintenance inspections and service.
• Analyze equipment performance and implement corrective actions.
• Document service activities and provide detailed service reports.
• Support customers by phone, email, and remote diagnostics when appropriate.
• Train customer personnel on equipment operation and maintenance.
• Follow all safety protocols.

What it's like to work here

This company is focused on fostering a culture of empowerment and emphasizes high morale, strong communication and a customer-first approach. They trust their people to get the job done, which creates a laid-back atmosphere with flexible hours and a commitment to both hard work and enjoyable moments for the team.

What will make you successful

• High school diploma or technical certification.
• Valid driver’s license.
• 3+ years working with similar equipment.
• Experience with plastic resin handling systems (preferred).
• Proficiency in reading electrical schematics.
• Troubleshooting electrical and pneumatical issues.
• Active listening to understand customers’ needs.
• Clear verbal & written communication.
• Customer relationship building.
• Regular standing, walking, bending, and lifting.
• Ability to lift 50 lbs. regularly.
• Domestic travel 30% of the time (no weekend travel).