Parts and Accessories Associate (part-time)

Responsibilities

• The Parts Associate will be responsible for achieving monthly and annual goals set by Management
• Greets and handles over-the-counter customers in a friendly manner
• Gives first priority to over-the-counter customers, telephone customers provided second priority
• Suggests other items to customers to ensure they are being given an opportunity to purchase all items they require
• Handle requests for parts from service department
• Check in and receive parts and accessories shipments
• Match and staple purchase order and bill of lading and forward to Parts Manager
• Stock items received
• Notify customers of receipt of special orders by phone. If not picked up within 5 business days, notify customers via postcard. If not picked up within 5 business days notify Parts Manager

Box and ship special orders to customers

• Abide by all dealership policies pertaining to the department including general housekeeping
• Follow company dress codes and be well groomed at all times
• Any other specific duties deemed necessary for the overall success of the department and the dealership as a whole
• Maintain a positive working relationship with all other employees.

Requirements

High School Diploma or equivalent

• Minimum of six months service experience in any industry (customer service preferred)
• In depth knowledge and use of Microsoft Office (Word, Excel, Exchange etc.), Outlook (email and calendar) and Google suite (Drive, Sheets, Documents, etc.)
• Basic mechanical knowledge of at least one of the rider segments that we sell to/storefronts (Dirt, Street, ATV, Utility ATV, UTV, Cruiser)
• Basic knowledge of powersports soft goods & gear
• Strong communication skills (verbal and written)
• Strong ability to multitask and prioritize workload
• Proactive mindset and creative problem solving skills

What you bring

Customer-first mindset

Physical demands, visual acuity & working environment

• The noise level in the work environment is occasionally loud
• Ability to lift up to 50 lbs.
• May be required to push and/or balance a 600 lb+ recreational vehicle
• Ability to use keyboard and computer for extended length of time
• The ability to spend the majority of the day on your feet

This associate may be exposed to

• Battery acid
• Gasoline

Chemical cleaning materials

Other toxic materials commonly found in a motor vehicle place of business

Schedule

This is a part-time role working 3 days per week. Friday (8:45am–6pm) and Saturday (8:45am–4pm) are required shifts; the third day is flexible and can be chosen by the candidate.

Perks

• Pay: $14.42/hour -$16.83/hour + Commission
• Employee discounts

401k with company match

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.

The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact [email protected].