Project Manager

Responsibilities

• Establish and nurture a trusted business advisor and tactical management relationship with a set of named clients
• Gathering requirements from our clients
• Manage planning, prep, and delivery of all projects for specific clients
• Maintain a project backlog
• Ensure high-quality delivery while adhering to project scope, objectives, and margin requirements

Make effective decisions and trade-offs under pressure

• Work through issues and risks with clients in assessment planning, preparation, and delivery
• Collaborate with Resource Management to develop resource plans and facilitate consultant onboarding/off-boarding

Schedule and kick off each project

• Direct technical resource priorities to satisfy client commitments and SLAs
• Monitor and track assessment team progress and report back to client
• Host conference calls and daily meetings with clients and the assessment team
• Facilitate review of findings with clients and the technical assessment team
• Receive and track periodic, on-going requests from clients regarding specific project needs

Address and monitor all incoming customer communications

• Escalate all items including those urgent in nature, from the client to the appropriate UVC resource or manager
• Work in close contact with technical staff members to understand UVC service offerings and determine the best course of action within the project lifecycle
• Audit deliverables and evaluate team performance Qualifications & Experience

Requirements

• Experience with MSWord, Excel, Outlook, Project, and other general office applications