Content Operations & Strategy Manager

Responsibilities

• Drive new initiatives to launch.
• Take projects from idea to launch, such as new content formats, sourcing channels, markets or production approaches, and measure them by their business result.
• Collaborate with marketing on acquisition and retention.
• Work closely with the marketing team to use content for user acquisition and retention across paid and organic channels.
• Collaborate with product.
• Work with the product team so the stories we publish, and how we package and price them, fit how readers discover and read in the app.
• Support content partnerships.
• Identify opportunities to source content, or to partner with brands, publishers and authors, to create content that helps app growth and retention.
• Turn data into content decisions.
• Analyze engagement, retention, conversion and revenue data, run experiments, and turn the results into recommendations on what to publish, promote and price.
• Bring AI into our workflows.
• Help put AI and automation into production and creative workflows to improve cost, speed, quality and format innovation.
• Improve production efficiency.
• Help build workflows that reduce production cost while keeping quality high, so content ships on time and on budget.
• Work with creative teams.
• Collaborate with the writers' room and editorial teams so creative output reflects what readers respond to, and help build a culture where data and creativity work together.
• Adapt to each market.
• Help tailor content to each of our 10 local markets so stories resonate culturally while meeting a global quality bar.

Preferred

• Startup experience, ideally at an early stage (founding team, seed to Series A) or on something you started yourself.
• Hands-on AI or automation work inside a creative or production workflow.
• Experience writing or developing fiction, screenplays or serialized content.
• Experience in romance, fantasy or serialized fiction, or in short-form video.
• An MBA or advanced degree.
• We expect most successful candidates to have roughly 5 to 10 years of experience. This is a guide, not a cutoff: strong launched impact matters more than years.

About the Role

You will help shape the Galatea story catalogue across 10 local markets, working on how stories are sourced, scheduled and priced. We want someone who has started things, taken them to launch and can show the result in users, revenue, catalogue size or cost.

The work spans editorial, growth, partnerships, operations and data, and you will work closely with our marketing, product and editorial teams. People who have only done one of these, such as pure editing or pure marketing, will find the role too broad. People who have worked across several of them, at pace and with lean resources, will find it a good fit.

Must have

• A track record of launched impact.
• You have personally started something, owned it through launch and can quantify the result at business scale. Improving an existing channel or running a small pilot is not enough on its own.

Professional experience in a media business

• publishing, streaming, studio, creator platform, games, audio or a closely adjacent content business.
• Breadth.
• Hands-on experience across at least three of: editorial or creative, growth or marketing, partnerships, operations or production, data and analytics, people management.
• Speed and resourcefulness.
• Clear examples of delivering a lot, quickly, with little: shipping without a full team or budget, or iterating fast to a result.
• Strong analytical skills.
• You turn data into decisions and can show the outcomes.
• Strong cross-functional collaborator.
• You work well with creatives, marketing and product, and can explain complex ideas to both creative and analytical teams.
• Able to work onsite in San Francisco 5 days a week.

Who We Are Looking For

• Autonomous
• Bring solutions instead of problems
• Data driven
• Quick to action
• A high functioning workaholic

Looking for exponential career growth

Have lots of fun building a generational AI x Entertainment company

What We'll Offer

• 401k plan, designed to help you save for the future
• Health benefits tailored to your needs, including medical, dental, and vision coverage
• Professional coaching for everyone

Team-building events, including our annual Tulum trip

Unlimited access to our Galatea app and CandyJarTV app

Unlimited budget for self-development books

Charity donation of your choice at your one year anniversary

Free lunch in office everyday

Class Pass membership for US based employee and gym access for Berlin employees

Dog friendly offices

Salary is determined based on the candidate’s experience, skills, and alignment with the requirements of the role, as well as internal equity and market benchmarks.