Strategic Client Partner, Clinical

Responsibilities

• Build trusted, consultative relationships with mid-level and c-suite stakeholders across different departments at Eli Lilly.
• Proactively monitor accounts for risk signals, including low adoption, stakeholder turnover, or competitive activity, and develop mitigation plans to protect against churn.
• Execute multi-stakeholder account strategies that drive retention, renewal readiness, and expansion, identifying and progressing ARR and Services upsell opportunities across therapeutic areas, and geographies.
• Support Executive Business Reviews by contributing account health insights, product utilization data, and strategic expansion narratives that demonstrate H1's value.
• Become a deep product specialist in H1’s product suite staying current on new features, use cases, and the evolving landscape of clinical trial data needs to credibly advise customers and internal teams.
• Translate customer feedback and unmet needs to shape H1's product roadmap.
• Partner with other members of the Account Team (Account Director, Customer Success Managers, and Implementation Managers) to ensure seamless onboarding, ongoing engagement, and escalation support.

Requirements

• Strong relationship-building skills, with demonstrated ability to develop trusted partnerships at both the mid-level and C-suite stakeholder level.
• Ability to work cross-functionally with Customer Success, Product, Implementation, and Legal teams to manage account health and complex situations.

ABOUT YOU

You are a strategic, human focused professional who thrives at the intersection of data, life sciences, and building deep trusted relationships. You bring credibility and confidence when engaging stakeholders at Eli Lilly, while representing H1’s values.

REQUIREMENTS

• 7+ years of experience working at Eli Lilly in R&D, Medical Affairs, or Commercial.
• Familiarity with how Eli Lilly uses and adopts technology.
• Based in Indianapolis and able to work in person at Eli Lilly’s office at least 3 days a week.

COMPENSATION

This role offers an On-Target Earnings (OTE) range of $250,000 to $350,000, depending on experience. Total compensation consists of a base salary plus performance-based variable compensation. H1 also offers equity in the form of RSUs.

Anticipated role close date: 12/10/2026

H1 OFFERS

• Full suite of health insurance options, in addition to generous paid time off
• Pre-planned company-wide wellness holidays
• Retirement options
• Health & charitable donation stipends

Impactful Business Resource Groups

The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe

H1 is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law.

H1 is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.