Operations Lead
Oddin
- São Paulo, Brazil
- On-site
- Contract
- Lead/Staff
- Posted
Responsibilities
- In this role, you will be responsible for coordinating the studio's day-to-day operations, ensuring that competitive matches, live broadcasts, and player activities run smoothly, efficiently, and according to established procedures.
- players, referees, broadcast operators, and other studio staff, monitoring live operations, resolving issues, and making quick decisions when necessary.
- Experience in esports, gaming, tournaments, live production, broadcast, or sports operations is highly desirable.
- Manage daily studio operations and ensure the smooth execution of all activities;
- Plan shift schedules and ensure adequate staffing and coverage;
- Coordinate
player rosters, match schedules, and daily operational plans
- Monitor attendance, performance, and compliance with operational procedures;
- Coordinate replacements and handle last-minute staffing requirements;
- Oversee live matches and operations, identifying and resolving operational or technical issues;
- Coordinate
referees, broadcast operators, players, and other studio staff
- Ensure that operational procedures and standards are followed during matches;
- Maintain accurate reports, schedules, and operational records;
- Support the
onboarding and training
- of new team members;
- Identify opportunities to improve tools, processes, and workflows;
- Support the implementation and scaling of studio operations;
- Participate in initiatives related to the structure and continuous improvement of the operation;
- Handle ad hoc tasks and escalate critical issues when required.
Requirements
Professional experience in
- operations, team coordination, workforce management, production, events, or shift-based environments
- Strong organizational and planning skills;
- Experience with schedules, workforce planning, or team coordination is a plus;
hands-on, proactive problem-solving mindset
- Ability to make quick decisions and remain effective under pressure;
- Strong communication skills and attention to detail;
- Basic technical understanding of software, computers, and troubleshooting;
- Comfortable working in a fast-paced environment with changing priorities;
- Willingness to work
- shifts, including potential weekends
- Must have English and Portuguese.
Preferred
- Professional or volunteer experience in
- esports, gaming, or competitive gaming
Experience with
tournaments, leagues, match operations, or competition operations
Experience with
live broadcast, live production, or event production
- Experience in sports operations;
- Previous experience leading or coordinating teams;
- Experience working in
- 24/7 or shift-based operations
- Familiarity with
- OBS Studio, Discord, Slack, and Google Sheets
Knowledge or experience with
- EA SPORTS FC, NBA 2K, Madden NFL, or other competitive gaming titles;
- Previous experience as a tournament admin, referee, esports coordinator, or esports manager
What We’re Looking For
- We are looking for someone who is organized, reliable, communicative, and comfortable working in a live operational environment, where decisions often need to be made quickly.
- You do not necessarily need to have previously held the title of
- Operations Lead
. Experience in
- esports, gaming, tournaments, live production, events, or operations coordination can also be highly relevant to this position.
- More important than your previous job title is your ability to organize people and processes, solve problems, and keep operations running smoothly under pressure
About the Opportunity
- You will join an international esports and gaming operation, working in a dynamic, on-site environment in São Paulo.
- This role offers the opportunity to contribute directly to the development and growth of our studio operations while working closely with competitive gaming matches and live broadcasts.
Location
São Paulo, Brazil
