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Field Application Scientist I (FISH)

OGT

Responsibilities

  • Deliver training on OGT’s Cytocell™ FISH products including probes, FFPE pretreatment kits, and ancillaries

Provide technical support for our FISH products

  • Work collaboratively with the North American Commercial team in pre and post-sales scenarios for Cytocell™ FISH products
  • Work with Commercial, Marketing, R&D, and Quality teams to ensure the highest levels of customer service to accounts
  • Understand customer needs and application of Cytocell™ FISH products utilizing continual learning of technologies, products and marketplace
  • Provide customer requirements and feedback to facilitate Marketing and R&D teams for development of future products
  • Other duties and projects as assigned.

Requirements

  • Thorough knowledge of Cytogenetic/FISH applications techniques required
  • Excellent written and spoken English, along with the ability to communicate clearly and concisely
  • Able to work collaboratively with customers and colleague’s with excellent attention to detail
  • Strong analytical and judgement skills

Preferred

  • Minimum of 5 years hands-on experience processing FISH (Haematology, FFPE, Bladder and Constitutional) and performing analysis
  • Demonstrated FISH troubleshooting experience
  • ASCP(CG) certification
  • Understanding and application of ISCN nomenclature
  • Familiarity and experience with FISH automation systems
  • Excellent presentation skills (PowerPoint competent)
  • Understanding of CAP, CLIA and other NA clinical lab accreditations.

Essential

Bachelor’s degree or higher in Scientific Discipline

  • Minimum of 3 years hands-on experience processing FISH (Haematology, FFPE, Bladder and Constitutional) and performing analysis
  • Customer service oriented
  • Well organized in approach with good time management
  • Effectively manage multiple tasks/accounts/priorities simultaneously
  • A problem solver
  • Microsoft Office skills

Remote employee based out of a home office

Availability for minimum of 50% business travel to visit/support customers and attend appropriate exhibitions (ability to travel to Canada required and occasional travel to UK required).

Company Bonus scheme

Car reimbursement

Pension Plan

  • Healthcare Package.
  • Application is via CV and a one-page covering letter outlining your suitability for the role, salary expectations and notice period.
  • Please note that we will need to establish your right to work during the recruitment process.