Employee and Workplace Experience Intern

Responsibilities

• Program analytics & measurement: Build or improve dashboards that track program effectiveness, engagement, and ROI across EWX initiatives. Surface insights that help the team make faster, better decisions.
• AI-assisted operations: Identify manual, repetitive workflows and design AI-powered solutions to automate or streamline them. This could include intake automation, reporting pipelines, or intelligent routing.
• Program design & iteration: Analyze participation data, employee feedback, and outcome signals to recommend improvements to existing programs or design new ones.
• Operational systems improvement: Work with internal platforms to improve data quality, user experience, or reporting capability.
• Change management & communication: Support change management strategies and stakeholder communications to ensure smooth adoption of new processes and initiatives.

Requirements

• Currently pursuing or recently completed a degree in Data Science, Business Analytics, Operations Management, Industrial/Organizational Psychology, or a related field with demonstrated coursework or projects in process improvement
• Proficiency in Google Workspace with working familiarity with at least one project management or process mapping tool (e.g., Asana, Jira, Lucidchart)

Required Skills and Experience

• Demonstrated ability to collect, analyze, and present data to inform operational decisions (e.g., through coursework, prior internships, or personal projects)
• Hands-on experience using generative AI tools (e.g., ChatGPT, Claude, Gemini) to draft content, automate workflows, or prototype solutions
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
• Position ID: P78049

Pay Transparency Notice

Depending on your work location, the target hourly rate for this position can range as detailed below.

Hourly Rate

• $40
• $40 USD

Application Limit

Candidates may submit a maximum of 3 applications within a 6-month period.

Equal Opportunity Employer

Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.

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