Supply Chain, Capability Manager

Responsibilities

• Own the long-term supply chain capability vision and roadmap, partnering with commercial and product teams to translate customer needs and capability gaps into a prioritized, multi-year plan, while representing operational feasibility and readiness in roadmap decisions
• Scope and prioritize new supply chain initiatives, defining requirements and success measures, building cross-functional business cases, and engaging external partners to ensure solutions are both strategically impactful and operationally feasible
• Drive execution of supply chain initiatives from pilot to scaled rollout, coordinating cross-functional delivery, unblocking progress, and leading change management to ensure smooth adoption across teams, partners, and merchants
• Define performance metrics and SLAs for new capabilities, and establish ongoing governance to monitor, maintain, and audit performance across deployed supply chain solutions
• Serve as the cross-functional bridge between product, commercial, and supply chain teams, maintaining roadmap transparency and aligning priorities with other capability managers across the broader portfolio

Requirements

• Proven track record of building and managing supply chain capabilities in multi-channel industries (e.g., retail, hospitality, travel)
• Strong ability to translate high-level strategy into clear roadmaps and actionable execution
• Expertise in running workshops, scoping projects, and driving alignment across cross-functional teams
• Data-driven approach to decision-making, business case creation, and prioritization trade-offs

Who You Are

• 6+ years of experience in supply chain operations and project management
• Hands-on, entrepreneurial mindset with a balance of strategic vision and tactical delivery
• Excellent communication and stakeholder management skills

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role.

Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our

Amsterdam office. We are an office-first company and value in-person (hybrid) collaboration; we do not offer remote-only roles.