Scheduling Coordinator

Responsibilities

• Assist chairside with the placement and removal of orthodontic appliances; perform X-rays, clinical photography, and retainer fabrication.
• Strategically manage and optimize the doctors' schedules to ensure clinic efficiency and patient flow, including rescheduling patients.
• Maintain precise patient records, transcribing doctor notes with high attention to detail.

Requirements

• Exceptional written and verbal communication skills, with the ability to handle confidential information with high integrity.
• Comfortable utilizing Microsoft Office, web-based platforms, and dental practice management software.

Summary of Position

Gorman and Bunch Orthodontics is seeking a versatile Scheduling Coordinator to serve as a cornerstone of our patient care team. This role is designed for a proactive professional who is as comfortable working in a patient facing role as the face of our practice. This position will also learn how to work chairside with the doctor. If you are a detail-oriented communicator committed to clinical excellence and patient rapport, we will provide the training to help you excel in the orthodontic field.

This position will be cross trained to learn how to assist as well. Day Shift, Full-Time W/ Benefits, Averaging 32-35 hours, Monday through Thursdays, with occasional half day coverage on Friday.

Patient Experience

Establish a trusting rapport with patients and families, ensuring an exceptional and supportive customer service environment.

Education

Act as a subject matter expert for patients, providing clear education on orthodontic care, treatment plans, and oral hygiene.

Environment Management

Ensure treatment rooms are sterilized, organized, and fully stocked to meet safety and operational standards.

Growth Mindset

• Actively participate in coaching and specialized training to continuously evolve your clinical and administrative skill set.
• Knowledge, Skills, and Abilities

Adaptability

A proactive, action-oriented professional who can pivot between tasks in a changing environment.

Customer Service

The ability to provide every patient with a truly exceptional customer service-driven experience.

Organization

Strong attention to detail and the ability to follow complex clinical instructions.

Education and Experience

High School Diploma, GED or equivalent

1–3 years of relevant experience preferred; however, we prioritize attitude and potential and will provide comprehensive training for the right individual.

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please follow this link