Technical Administrator | THG Nutrition Manufacturing

thehutgroup

This job is closed: the employer no longer lists it.

Responsibilities

& Document Control
Manage user accounts, form configurations, approval paths, and general system maintenance.
Deliver user training on core
modules and

site teams with system troubleshooting.
Oversee the upload, review, and version control of group-wide policies and technical procedures.
Complaint & Incident Reporting

external customer/retailer complaint portals and coordinate fulfillment-related investigations.
Cleanse complaint data, perform trend analyses, and generate regular quality reports.
Assist
central and site teams with root-cause analysis (RCA) investigations.
Maintain
Monitor
Support sites during low-resource periods and coordinate weekly technical update meetings.

eQMS

Audit & Site Compliance Support

the group audit calendar, track supplier certification statuses, and maintain organi s ed audit folders.

outstanding Non-Conformance Reports (NCR) and Supplier Corrective Action Requests (SCAR), escalating risks as necessary.

What skills and experience do I need for this role?

Prior experience in Quality Assurance (QA) or Technical Administration, preferably within food manufacturing or FMCG.

with digital platforms, databases, or electronic Quality Management Systems (

Strong communication skills with the ability to train site users and professionally handle customer inquiries.

Excellent detail orientation with a proven ability to manage multiple tracking systems and timelines.

Access bespoke development programmes that have been designed and developed by our in-house L&D team.
Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.