Front Desk Receptionist (Goodman Dermatology) - Roswell

Responsibilities

• are the first point of administrative contact for patients in the office. They perform essential office functions, including greeting patients, scheduling appointments, and checking patients in and out.
• Greets and welcomes patients upon arrival for their appointments.
• Registers new patients and updates existing patient demographics by ensuring all necessary treatment documentation is collected and accurately collecting and applying payments for services and products.
• Answers the phone politely and consistently, using proper telephone etiquette, and directs calls as needed.
• Facilitates patient flow by notifying clinical staff of arrivals, monitoring potential delays, communicating with patients and staff, and checking patients in and out for their appointments.
• Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment.
• Learns new products and maintains an accurate inventory of all items.
• Ensures a positive patient experience through excellent customer service.

Responsible for scheduling appointments

• Sends out and receives medical records and referrals for patient care.
• Keeps the reception area clean and organized.
• Works in a team environment to accomplish everyday tasks in a collegial manner.

Requirements

• Excellent oral communication skills; effective communication.

ESSENTIAL FUNCTIONS

Verifies patient health benefits with approved healthcare companies.

Travel to other locations

Other duties as assigned.

We offer competitive salaries and benefits

• Medical, Dental, and Vision are available after 30 days of hire
• Short-term disability and life insurance, along with many ancillary options.
• 401 (k) available after 90 days of hire

Excellent growth and advancement opportunities

Discounts on services

POSITION TYPE AND EXPECTED HOURS OF WORK

• Full-Time
• Monday – Friday

Education

High School Diploma or equivalent required

Experience

1 -2 years of medical office experience preferred.

Work Style

Must be able to work well independently but ask for help when needed—the ability to analyze and interpre t information, and interact and decipher information telephonically and electronically.

Founded in 1998, AQUA Dermatology is the Southeast’s premier dermatology practice, with over 100 locations throughout Alabama, Florida, and Georgia. Our established practices and experienced physicians deliver the highest-quality outcomes and an exceptional patient experience.

From common rashes to skin cancer treatments, and from plastic surgery procedures to a range of vein treatments, no case is beyond our knowledge and expertise.

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