Senior Employee Relations Manager

Responsibilities

• Act as the primary liaison with our Works Council in France, leading statutory meetings, managing consultations, and maintaining a productive, compliant relationship.
• Collaborate with stakeholders (e.g., infosec, internal audit teams, security) to continue to drive efficiencies across the company where there could be exposed risk to the organization.
• Oversee and optimize a centralized case management system, leveraging data analytics and AI-enhanced HR tools to produce executive dashboards, identify systemic trends, and offer proactive, risk-mitigating recommendations.

Requirements

• Fluency or professional working proficiency in French is preferred to facilitate seamless regional partnerships.

Strategic Partnership

Serve as a strategic partner to business leaders, legal, and people partners across EMEA, providing expert advice, counsel, and resolution on complex employee matters, performance management, and policy interpretation.

Grievances & Workplace Investigations

Lead, investigate, and resolve employee grievances and formal claims (e.g., harassment, discrimination, retaliation, workplace concerns) by conducting thorough reviews, delivering conclusive findings, and proposing actionable remediation.

Program Development

Design and implement comprehensive employee relations philosophies, programs, and training sessions to upskill managers, foster a constructive workplace culture, and ensure fair, respectful treatment across all regional teams.

Regional Compliance

Ensure all company employment policies, performance management processes, and accommodation practices comply with the distinct national, statutory, and local employment regulations, specifically of the UK, Germany, France, Spain and the Netherlands.

Experience

Direct and impactful mid to senior level Employee Relations experience, with a substantial track record of managing complex ER cases independently.

Works Council Experience

Hands-on experience partnering with, consulting, or managing Works Councils in either an Employment/People Relations or HR/People Business Partner capacity.

Labor Law Expertise

In-depth, practical knowledge of regional labor and employment laws across EMEA, specifically within the UK, Germany and France and ideally Spain and the Netherlands.

Proven Impact

Demonstrable success in developing and executing employee relations programs that measurably impact organizational culture and business outcomes.

Conflict Resolution

Advanced problem-solving and conflict resolution skills, with the ability to maintain composure, discretion, and integrity when managing highly sensitive, complex investigations.

What Will Make You Stand Out (Preferred Qualifications)

• Previous experience supporting global, distributed teams within the fast-paced or hyper-growth technology sector.
• Experience integrating AI tools or advanced analytics into HR and ER workflows to drive organizational decision-making and operational efficiency.
• Exceptional written and verbal communication skills, with a proven ability to influence, negotiate, and coach stakeholders at all levels of the organization.

#LI - Hybrid

#LI - MP1

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

Various health plans

Time off plans for vacation and sick time

Parental leave options

Retirement options

Education reimbursement

In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

See more information by clicking on the

Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.