Social & Community Manager

Responsibilities

• Serve as the face of Xometry and operational lead for organic social & community — owning daily voice, community engagement, and servicing triage
• Represent Xometry in buyer and supplier communities (forums, Reddit, YouTube)

Stand up a social listening/servicing tool

• Own the social content calendar and partner with the agency on content creation
• Establish a servicing triage process for community and social inquiries

What You'll Bring to Xometry

• 7+ years experience managing organic social and/or online community programs, ideally in a B2B or technical industry
• Strong writing skills and a distinct, adaptable voice — comfortable engaging authentically in forums, Reddit, and other community spaces
• Experience with or working knowledge of social listening/servicing tools
• Ability to triage and prioritize inbound engagement, knowing when to respond directly and when to loop in subject matter experts
• Comfort partnering with an agency on content production while retaining ownership of voice and strategy
• A proactive, community-first mindset — you notice what's happening in the conversation and show up in it

#LI-Remote

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.