Office Manager

Responsibilities

• Oversee day‑to‑day operations of the clinic to ensure efficient patient flow and exceptional service
• Provide leadership, coaching, and support to Medical Assistants, Front Desk staff, and other clinic support roles
• Manage staff scheduling, timecards, performance, and general HR‑related tasks for the clinic team

Assist with onboarding and training new employees

• Ensure proper use of eClinicalWorks (eCW) and support staff with EMR workflows
• Maintain compliance with clinic policies, procedures, and quality standards
• Monitor and manage clinic metrics, patient satisfaction, and operational performance
• Serve as the on‑site point of contact for providers, patients, and corporate departments

Handle escalated patient concerns professionally and promptly

• Monitor inventory, supplies, and equipment to keep the clinic fully operational
• Support initiatives to increase efficiency, productivity, and overall clinic performance

Requirements

Medical Assistant (MA) certificate or diploma required

• Prior experience in medical office management, healthcare administration, or clinic leadership required
• Experience supervising clinical or administrative medical staff strongly preferred

Familiarity with eClinicalWorks (eCW) preferred

• Strong communication, leadership, problem‑solving, and organizational skills
• High school diploma required; additional medical or business education a plus

Position Summary

Optima Medical is looking for a highly organized, people‑focused Office Manager to lead one of our primary care clinic locations. This role oversees daily clinic operations and ensures a smooth, efficient, and patient‑centered experience. The Office Manager will supervise clinical and administrative staff—including Medical Assistants and Front Desk team members—while supporting providers and maintaining workflow efficiency.

Qualifications

• Knowledge of primary care or outpatient workflows
• Ability to thrive in a fast‑moving, patient‑centered environment

Substantial growth opportunities

• Leadership and mentoring
• Resources to further career
• Fun work environment (lunches, events, holiday parties)
• Benefits (medical/vision/dental/401k/paid holidays)
• Supportive and positive work environment