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Site Operations Coordinator - Moses Lake

Keel Infrastructure

Responsibilities

  • Administer Keel-side access control and badging approvals; coordinate with the security systems program.
  • Maintain site records supporting compliance, drills, and audit readiness.

Collaboration

— we work across teams, functions, and borders

Curiosity

— we ask questions and keep learning

Endurance

  • we build for the long term
  • What It Feels Like to Work Here
  • Fast-moving, high-growth, and hands-on
  • Smart, driven people solving real challenges together
  • Work that directly supports AI and next-generation infrastructure
  • Room to grow, stretch, and take on more

Comprehensive health and wellness benefits

  • Retirement savings with company contribution
  • Employee referral program
  • We are currently looking for a
  • Site Operations Coordinator - Moses
  • Lake to join our team

Role summary

The second Keel seat onsite, existing to do what a single-person owner presence cannot: independently verify the FM operator’s work while the Site Director governs and represents, and keep tenant service delivery moving without consuming Director capacity. The role also provides onsite continuity — duty coverage with defined delegated authorities when the Site Director is unavailable.

This is a verification and coordination role, not an operations role: the FM operator executes all maintenance and plant operation under its own supervision.

Key accountabilities

Audit FM operator preventive maintenance: completion verification, spot-witnessing of critical PMs, and work order quality review in the site CMMS.

Own CMMS data-quality acceptance from the Keel side — the integrity layer that enables central program-level auditing.

Assemble tenant SLA reporting packages for Site Director delivery; coordinate routine tenant service requests to closure through the operator.

Provide duty coverage under the site rotation with delegated authorities per the site authority matrix (emergency MOP deviation approval and operator emergency spend authorization to defined thresholds).

Explicitly not in scope

Performing or directing maintenance and plant operations (the FM operator scope); supervising any FM operator personnel; tenant relationship ownership and QBRs (Site Director scope); FM invoice validation (FM Commercial function, which this role supports with verification evidence).

Scope demarcation vs. FM operations provider

Keel governs; the FM operator executes. The table below defines the boundary against the FM operator site organization so this role does not duplicate contracted FM scope. FM operator counterpart titles are indicative of a standard FM site structure and are to be confirmed against the staffing exhibit in the executed FM services agreement.

Function

This role (Keel) owns

The FM operator counterpart owns

PM execution & recording

  • Audit, spot-witness, and accept quality of completed work and CMMS records
  • FM operator technicians execute PMs; operator supervision performs first-line QA and enters records

CMMS

Keel-side data-quality acceptance and read/audit use

  • FM operator administers the platform, schedules work, and maintains records day to day
  • Tenant service requests
  • Intake coordination, tracking to closure, SLA report assembly
  • FM operator performs the physical/technical work fulfilling requests
  • Access & badging

Keel approval authority and records

  • FM operator/contracted security operates day-to-day access processes and guard functions
  • Site administration

Keel records, compliance files, audit support

FM operator site administrator/coordinator manages the FM operator’s own administrative and logistics functions

Qualifications

  • 3–6 years in critical facilities, datacenter operations support, service delivery coordination, or QA/QC roles; CMMS fluency required.
  • Detail orientation sufficient to audit maintenance records against OEM and procedural standards.
  • Customer-service aptitude for tenant-facing coordination; clear written reporting.
  • Growth profile: this seat is deliberately structured as succession depth for site leadership.

Other

This role includes a year end cash bonus (prorated joining mid-year) and participates in our LTIP (equity grant)

WA

  • $85,000
  • $120,000 USD