Manager, Engineering (eCommerce platform)

Responsibilities

Team Building & Leadership

• Define and build an eCommerce engineering team of 5–20+ resources, including onshore, nearshore, and offshore talent; augment with contractors or systems integrators as demand requires
• Lead engineering delivery across the current NetSuite eCommerce platform and the transition to Salesforce B2B Commerce, ensuring continuity of service throughout
• Partner with Product Owners, eCommerce leaders, and Salesforce architects to define platform architecture, technical design standards, and the long-term Salesforce product roadmap
• ERP & Systems Integration
• Oversee integration design between Salesforce and back-office systems, including NetSuite and Oracle, working across API and MuleSoft-based integration patterns
• Agile Delivery
• Drive an iterative, agile/DevOps delivery model to accelerate platform maturity and time-to-value
• CX & UX Direction
• Provide hands-on guidance on customer experience design, UI/UX standards, and front-end architecture decisions
• Stakeholder Engagement

Preferred

• Salesforce certifications strongly preferred
• B2B Commerce Developer, Experience Cloud Consultant, Platform Developer I/II, or equivalent
• Salesforce Agentforce
• or AI-powered commerce capabilities and how they apply to self-service and digital sales channels

Position Summary

Kaseya is seeking an experienced engineering leader to build and lead a high-performing eCommerce Engineering team. This role is central to one of BIS Engineering's most strategic initiatives — transitioning our eCommerce platform from NetSuite to Salesforce B2B Commerce while positioning eCommerce as a primary sales and self-service channel across the Kaseya portfolio.

Reporting to the Director of Engineering, this leader will own team structure, talent strategy, and agile delivery, while collaborating closely on architecture direction across the full eCommerce lifecycle.

Key Responsibilities

Platform Ownership

Architecture Collaboration

— Serve as the primary engineering voice in product planning, roadmap discussions, and executive updates

Required Qualifications

Proven experience with

Salesforce Commerce platforms

• specifically Salesforce B2B Commerce and/or Salesforce Commerce Cloud, with working knowledge of Experience Cloud (Communities)
• Hands-on Salesforce development or architecture background (Apex, LWC, platform configuration)
• Strong engineering management experience in

Agile and DevOps environments

Demonstrated success building and scaling distributed engineering teams (onshore / nearshore / offshore)

Experience with ERP integration, particularly

• NetSuite or Oracle, within a commerce or order management context
• Prior CX, UI/UX, or front-end architecture responsibility
• Excellent communication and cross-functional collaboration skills

Experience with

• NetSuite SuiteCommerce or similar ERP-integrated commerce platforms
• Familiarity with
• MuleSoft or API-led integration patterns supporting commerce workflows

Awareness of

• Background working in fast-paced, high-growth SaaS or technology companie
• #IND525

Additional information

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.