Developer Support Engineer (Atlanta)

Responsibilities

• Troubleshoot and Investigate complex customer’s CI/CD scenarios and provide innovative solutions for their requirements
• Develop scripts in Bash, Python, Groovy for debugging and automating
• Analyze log files, thread dumps, HTTP traffic, JVM and OS parameters

Reproduce customer scenarios and fill relevant bugs/features

• Maintaining and improving a knowledge base of known issues and solutions
• Integrate and collaborate with JFrog’s R&D, QA, Release and Sales teams

Requirements

• Customer-facing experience, 3-5+ years.
• Able to manage complex, escalated cases, involving multiple architectures across multiple platforms.

WHAT JFROG CAN OFFER…

At JFrog, base salary is only one component of our compensation package.

This position has a base salary range between $90,000 to $95,000. Base salary will be based on your skills, qualifications, experience and location.

JFrog embraces hybrid work: 3 days in office / 2 days remote.

This position also includes an equity package of restricted stock units (RSU). In addition, JFrog employees are eligible to participate in our Employee Stock Purchase Plan.

JFrog provides employees comprehensive benefits including medical, dental, vision, retirement, wellness and much more!

JFrog is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status or any other category protected by law.